Digital strategy for Leipzig and the region

Good data is the foundation of the future

The digitalisation of our data is one of the most important tasks for Leipzig and the region, both now and in the future.

The data must be prepared in a way that makes it machine-readable and usable by any stakeholder or company, regardless of the desired output format, from smartphones to large screens.

Only if we succeed in increasing the touchpoints for leisure and business travellers and are visible with relevant information at the right time on the right channel, can we maintain and expand our relevance as an attractive tourism and business travel destination, both digitally and in the future.

Important prerequisites for this are uniform data standards and the licensing-related opening of the data.

Das Bild zeigt das Logo des landesweiten Sachsen Hub SaTourN.
SaTourN Sachsen Hub Logo

Together we want to ...

  • proactively shape the digital transformation for the tourism and convention sectors

  • increase visibility and reach for Leipzig and the region as well as service quality through the digitalisation of our data

  • provide information about the organisational and technical requirements so that extensive, well-structured data can be made available for the Sachsen Hub

  • create best practices for filling the Sachsen Hub with high-quality data

  • share the data from the Sachsen Hub with the Knowledge Graph of the German National Tourist Board (DZT) and the German Convention Bureau (GCB)

What is the Saxony Hub SaTourN?

Das Bild zeigt das Logo des landesweiten Sachsen Hub SaTourN.

The name SaTourN stands for Saxony Tourism Network and forms the centre of a complex digital infrastructure for Saxony.

The system network provided by the Tourismus Marketing Gesellschaft Sachsen (TMGS) enables all Saxon destinations to collect, link and make their tourism and convention data centrally accessible. Here, the data is aggregated and prepared according to a uniform schema so that it can be made accessible and usable together for various digital applications.

The heart of SaTourN is a relational database that provides data such as accommodation, event, gastronomy, tours, POI, article and offer data.

As a data hub, it is connected via interfaces to various primary systems such as Outdooractive, Feratel and BookingKit. These systems have been used for many years, allowing decentralised data maintenance through established structures.

2606  POIs

with an open license from Leipzig and the region

215  Restaurants

with an open license from Leipzig and the region

277  Tours

with an open license from Leipzig and the region

I want to participate. What do I need to do?

For a high-quality data set, we need your support. We kindly request the submission of:

  • Your master data

  • Texts that describe your organization

  • Images with CC-BY licenses

Why are open, structured data important?

Open Data creates the basis for digital transformation toward artificial intelligence. In this way, we secure Leipzig as a tourism and convention destination and strengthen the competitiveness of our region.

What is Open Data?

Open data refers to data that is public and freely accessible without restrictions due to legal requirements. It can be used by anyone to develop new applications, products, or services.

Open data can be static, dynamic, or editorial data. However, it must not contain any personal data or data subject to privacy regulations.

As a general rule: once open, always open. Open data cannot be withdrawn or relicensed.

What is a Knowledge Graph?

Guests and congress decision-makers will increasingly search for information using voice-based methods.

The complexity of a voice input is high because requests are often made in a specific context and depend on factors such as the weather, current location, personal preferences, and more.

Due to the data architecture in the form of a network, different data can be linked to one another: tours with culinary offerings, hotels with meeting capacities, and events with mobility options, enabling complex data queries similar to those used in voice input.

The extensive possibilities for using the data also support applications based on artificial intelligence. Through the standardized description of the data using schema.org and its storage in a network structure, both the data itself and the relationships between them become machine-readable.

The data contained in the Knowledge Graph and sub-graphs can be accessed by Google as well as by other external actors such as mobility providers and text transformer models like ChatGPT.

Thus, access to the Knowledge Graph can be a decisive competitive advantage when choosing the next congress location or travel destination.

Characteristics of Open Data

© www.pkfotografie.com, Philipp Kirschner

Best practices for the Leipzig region

First successful examples of delivering open and structured data include the websites of LTM GmbH, the progressive web app willkommen.leipzig.travel, as well as an interactive city tour app for Leipzig. Whether for business travel tourism via the congress portal do-it-at-leipzig.de, the tourism portals leipzig.travel and mulderadweg.de, or our digital info steles and screens in the tourist information center and at Leipzig Central Station – the data is created once in SaTourN, structured, licensed and delivered to the respective target group through the output channels.

www.leipzig.travel

© www.pkfotografie.com, Philipp Kirschner

www.mulderadweg.de

© www.radelmaedchen.de, Juliane Schumacher

willkommen.leipzig.travel 

our progressive web app

Explore Leipzig App

Auf dem Foto ist das Hauptmenü der Explore Leipzig App auf einem Smartphone zu sehen.
© Andreas Schmidt | LTM

Guests in Leipzig can use the Explore Leipzig App to discover the cultural and culinary highlights of the city center as well as selected attractions in four neighborhoods. For this purpose, flexible and freely customizable discovery tours have been developed. Users can choose between a highlight tour, a grand tour through the city center, a family tour, and four alternative tours through Leipzig’s trendy districts. All service-oriented information for the stops, such as addresses, opening hours, or images in the app, is provided via the SaTourN data hub.

External providers and Leipzig-based partners have also recognised the advantages of data management and use an open interface to access relevant data. Thanks to the quality and maintenance within SaTourN, the content is automatically updated in the output channels.

Why should you participate?

  • Greater reach and visibility for your business

  • Improved data quality through an implemented traffic light system

  • Automated distribution of the data across various channels, such as online platforms, info terminals, apps

  • Minimized maintenance effort through the principle “maintain once – publish everywhere”

  • Legal certainty when reusing data, such as images and videos (Creative Commons licensing)

  • Data basis for creating new innovative solutions for guests, such as digital guest cards, chatbots, and visitor flow management

  • Preparation of data for artificial intelligence applications, such as voice assistants and text transformer models (like ChatGPT)

© www.leipzig.travel, Ronny Friedrich

Have we sparked your interest?

Our goal is to strengthen the competitiveness of Leipzig and the region through open and structured data and to lead our destination – for tourism and conventions – into a successful future.

To achieve this, we need the best possible information about Leipzig and the region in the form of high-quality, structured, and open data.

If your organisation can provide us with master data, descriptive texts, and images with CC licences, we look forward to hearing from you. We will provide you with a form for submitting data.

We are also happy to support you in purchasing CC-licensed images by offering sample contracts or contacts to local photographers.

Please feel free to contact us!

Das Foto zeigt die Ansprechpartnerin der Digitalstrategie für Leipzig und Region der Leipzig Tourismus und Marketing GmbH.
Ansprechperson Digitales - Leipzig Tourismus und Marketing GmbH

Jamina Mertz, Head of Digital Marketing